Pediatric Practice Software
Pediatric offices run on Xolvara. Sick-visit triage, well-child scheduling, and parent communication — built for the call patterns and operational rhythm of a pediatric practice. Sick-call surges overwhelm the front desk: Monday-morning sick-call volume can spike 3–4× normal. Manual triage is impossible at scale. Well-child scheduling has long lead times: Six-month checkups need to be booked far in advance, often during the previous visit. Easy to miss. Parents need to reach you between visits: Quick questions about fever, dosing, behavior — without a clean message channel they go to voicemail or the wrong line. After-hours triage is risky to handle informally: Generic answering service can miss urgency signals. Practices need structured intake even after hours. AI receptionist trained on pediatric intake: Captures child's name + parent relationship, age, symptoms, urgency. Surfaces 911 immediately for life-threatening signs. Well-child scheduling at scale: Online scheduling with future-dated appointments for 6-month, 12-month, etc. Reminder cadence per appointment type. Parent messaging thread per child: Encrypted thread tied to the patient record. Staff sees every reply, every read. After-hours routing rules: Configurable per-day-of-week hours. After-hours calls hit a specific greeting and route to the on-call provider.