Orthopedic Practice Operations System
Orthopedic practices run on Xolvara. AI reception for scheduling volume, post-op follow-up tracking, and prior-auth workflow for imaging and procedures — built for the operational reality of orthopedic and sports medicine practices. Imaging and surgical scheduling is fragmented: X-rays, MRIs, CT, surgery scheduling — each has different prep, prior-auth, and provider requirements. Coordination is manual. Post-op follow-up cadence varies by procedure: Knee replacement, rotator cuff, ACL — each follows a different post-op cadence. Missed follow-ups slow recovery. Prior-auth for MRI and procedures is heavy: Insurance requires prior authorization for most advanced imaging and elective surgeries. Staff spend hours per week on this. Pain management refill volume is constant: Post-op pain management needs structured tracking, controlled-substance flagging, and audit trail per request. AI receptionist with ortho triage: Captures patient need — new injury, follow-up, post-op concern, refill — and routes to the right next step. Reduces front-desk routing burden. Post-op cadence reminders: Procedure-aware reminder sequences. Patients get the right post-op check-in at the right week. Prior-auth status tracking: Track which studies and procedures require PA, status of each request, and follow-up due dates. (Eligibility and full PA integration in active build.) Refill workflow with controlled-substance flagging: Captures medication, dosage, pharmacy. Auto-flags controlled substances across 40+ DEA Schedule II–IV medications for closer review. Audit trail per request.