Concierge Medicine Software
Concierge practices run on Xolvara. White-glove call handling, secure member messaging, and unified billing for membership + ad-hoc fees — built for the service level concierge members expect. Members expect a real human voice — or its equivalent: Voicemail is unacceptable. So is a generic answering service that doesn't know the member. Membership billing + visit billing are separate today: Most practices run Stripe for membership and a different tool for visit fees. Reconciliation is painful. Same-day visits need to be easy to schedule: Members pay for access. They need to book same-day with low friction. Messaging needs to feel personal: Texts back and forth with the practice, not a portal login. But still encrypted, still auditable. AI receptionist with member-aware greeting: Custom greeting per practice, optional member ID capture. Routes by intent or transfers to the on-call provider. One Stripe surface for everything: Membership subscriptions + ad-hoc visit charges + house-call fees all flow through one billing surface with one set of receipts. Same-day scheduling: Online scheduling shows real-time availability. Members self-book in under a minute. Secure messaging that feels like texting: Encrypted thread per member, with staff routing rules and full audit.