Cardiology Practice Operations System
Cardiology practices run on Xolvara. AI reception for scheduling volume, refill workflow for chronic cardiac medication, and structured follow-up tracking — built for the operational reality of cardiovascular care. Scheduling for procedures and follow-ups is complex: Stress tests, echos, holter monitors, post-procedure follow-ups. Each appointment type has different prep, duration, and provider requirements. Refill volume is chronic and lifelong: Cardiology patients are on long-term beta-blockers, statins, anticoagulants. Refill requests are continuous and high-stakes. Prior auth burden is enormous: Newer cardiac medications and imaging studies almost always require prior authorization. Staff spend hours per week on this. Follow-up adherence drives outcomes: Missed follow-ups after MI, stent, or new diagnosis directly impact readmission rates. Reminders matter. AI receptionist handles scheduling triage: Captures patient need, routes to the right appointment type with correct prep instructions. Reduces front-desk routing burden. Refill workflow with cardiac drug awareness: Captures medication, dosage, pharmacy, last-fill date. Flags controlled substances and anticoagulants for closer review. Audit trail per request. Prior-auth status tracking: Track which medications and studies require PA, status of each request, and follow-up due dates. (Eligibility and full PA integration in active build.) Structured follow-up reminders: Multi-touch reminder sequences for post-procedure follow-ups, annual cardiac workups, and chronic-care check-ins.